Frequently Asked Questions
Everything you need to know about your Vanlife order.
What is the typical shipping time for Vanlife apparel?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our online returns portal, enter your order number and zip code, and print your prepaid shipping label to send the items back.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products sustainably sourced?
Yes, Vanlife is committed to ethical fashion. Most of our garments are made from organic cotton and recycled polyester, produced in factories that adhere to fair labor standards.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer a size guide?
Absolutely. Every product page features a detailed size chart with measurements to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed fit.